FREQUENTLY ASKED QUESTIONS

If you have a question for us that is not answered in this section, please do not hesitate to give us a call.

Usually at the beginning of the heating season, and again at the beginning of the cooling season. More often if needed. The frequency is also dependent on the individual house,  such as a house with pets versus no pets etc.

Yes, after hour pricing is in effect after 5:00 p.m. until 8:00 a.m.

Our area for plumbing, heating and air-conditioning is Essex County.

A professional eye can help prevent unscheduled downtime of your equipment. In general machines that get regular maintenance are more dependable and have a longer lifespan.

We sell Ruud and Armstrong and will service all other makes.

We can arrange financing depending on qualification, and we are happy to source any grants being offered for upgrades to your HVAC equipment.

We will be happy to undertake insurance work.

Usually, a plugged air filter or the indoor fan not running are the first on the list to check. A loss of refrigerant will also cause a freeze up. A professional can locate the problem for you.

John Woods storage style and Rennin tankless.

Depending on the scope of the project, but we certainly do a lot of commercial install and repair work.

There are a multitude of sizes usually chosen by the equipment manufacturer for the designed airflow of their equipment. As well as different styles, there are also different qualities to choose from.

Called oil canning it is often related to airflow. Too much air will cause the ducts to swell like a balloon and the metal pops or creaks. Modern furnaces move lots of air and need to have correctly sized duct work and need the furnace properly set up when installed.

Shut the water off at the main shutoff in your house. If you can’t find it, opening several taps may ease the pressure of the water system and help control the water flow. Call a plumber.

Usually the fill float is stuck or just old and has failed. We can offer repairs or water conservation alternates.

Yes we do remove the old pipes from your property.

Heating Ventilation and Air Conditioning.

Typically drop sheets or booties are used.

Yes we do. We have a select list of quality contractors to perform work outside the scope of our trade.

Unusual sounds are an indicator of something not right or impending failure of some component.

If the indoor unit is in good condition and safe there no rule that demands a changeout.

An air handler is a cabinet with a fan in it to move air. A furnace adds a heat source inside the cabinet.

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